3333 def Privacy Policy
Your personal information is very important to us. This policy explains how 3333 def collects, stores, and keeps your information secure.
This Privacy Policy ("Policy") applies to all users of the 3333 def platform's services. When you visit our website, create an account, or use any of our services, you are considered to have accepted the terms of this policy. Our Terms and Conditions contain supplementary provisions that complement this policy in detail.
3333 def believes that relationships built on transparency and trust last longer. We therefore want to be clear about where your information goes, why it is collected, and how it is protected.
1 Scope of Application
Who This Policy Applies To
This privacy policy applies to 3333 def's website, mobile applications (Android and iOS), and services provided through any other digital channel. It is effective for all users who register on or use this platform from Bangladesh.
If you follow a third-party link within the platform, that site's own privacy policy will apply — 3333 def is not responsible in such cases.
This policy has been prepared in Bengali and applies primarily to users in Bangladesh. In the event of any legal conflict, the Bengali-language text shall be considered final.
2 Types of Information Collected
3333 def collects your information in three main ways — what you provide directly, what is collected automatically, and what is received from third parties.
Information Provided Directly
During account registration, you provide the following information:
- Full name
- Email address
- Mobile number
- Date of birth
- National ID or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, or bank account number)
Automatically Collected Information
The following information is recorded automatically while you use the platform:
- IP address
- Device type and operating system
- Browser information
- Login time and logout time
- Pages visited and time spent
- Betting and gaming activity logs
Information Received from Third Parties
In some cases, information may be collected through third-party service providers:
- Transaction confirmation information from payment gateways
- Information received from identity verification agencies
- Alert messages from fraud prevention agencies
- Relevant information if social media login is used (where applicable)
3 Purpose of Information Use
3333 def never uses your information unnecessarily. Collected information is used only for the specific purposes listed below.
Service Operation and Improvement
- Creating and managing accounts
- Processing betting, gaming, and transactions
- Verifying deposit and withdrawal requests
- Providing bonuses and VIP benefits
- Testing and improving platform performance
Security and Legal Obligations
- Identity verification and age check (21+)
- Preventing fraud and money laundering
- Detecting multiple accounts or suspicious activity
- Maintaining records in accordance with applicable law
Customer Service and Communication
- Providing support via live chat and email
- Sending important account-related notifications
- Sending transaction confirmation messages
- Relevant promotional information (with your consent)
Responsible Gaming Support
- Data analysis to identify patterns of excessive betting
- Providing necessary support when risky behaviour is identified
- Processing self-exclusion or limit-setting requests
More details on this are available in our Responsible Gaming section.
4 Sharing Information with Third Parties
3333 def does not sell your personal information. However, in limited cases where necessary to provide services, specific information may be shared with trusted partners.
Permitted Cases for Information Sharing
- Payment processors: Necessary information is shared with the relevant financial service providers to confirm bKash, Nagad, Rocket, or bank transfers.
- Identity verification agencies: To confirm the age and identity of new accounts.
- Game studios: Evolution, Pragmatic Play Live, PG Soft, JILI, and other game providers may receive limited data to operate their games.
- Security agencies: Technology partners for fraud prevention and cyber security.
- Legal authorities: To comply with valid legal requests or court orders.
What is never done: Selling information to third-party advertisers, renting information for commercial purposes, or selling profiles without your consent.
5 Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the 3333 def website and app. These help improve your experience and keep the platform running properly.
Essential Cookies
Required to maintain login sessions, security verification, and core platform functions. Disabling these will prevent use of the service.
Analytics Cookies
Used to understand which pages are viewed most and which features are popular. This information is used to improve service quality.
Preference Cookies
Used to remember your language preference, display settings, and other personal preferences.
Marketing Cookies
Used to display relevant promotional content. You can control these through your browser settings if you wish.
Cookies can be managed from the settings in most browsers. However, disabling essential cookies may cause some 3333 def services to not work properly.
6 Information Storage and Security
3333 def uses industry-standard security technology to protect your information. Every data transmission is secured through SSL encryption.
Technical Security
- SSL/TLS encryption — on all data transmissions
- Encryption of stored information
- Two-factor authentication (OTP-based)
- Regular security testing and audits
- Automatic detection of suspicious activity
Data Retention Period
All necessary information is stored while the account is active. Even after an account is closed, certain information may be retained for a specified period as required by legal obligations or for dispute resolution.
- Transaction records: as required by law
- Gaming logs: for security and dispute resolution
- Communication history: for improving customer service quality
Important: No matter how strong the security measures we put in place, no organisation can guarantee 100% security on the internet. You are therefore also responsible for keeping your password and account information confidential.
7 Your Rights
As a user of 3333 def, you have the following rights regarding your own information. Contact our support team to exercise these rights.
1. Right to Access Information
You may request at any time what information 3333 def holds about you. We will provide that information within a reasonable time.
2. Right to Correct Information
If your account contains incorrect or outdated information, you may request a correction. In many cases, information can be updated directly from profile settings.
3. Request to Delete Data
Along with closing your account, you can request to have your personal data deleted. However, some data may need to be retained for a specific period due to legal obligations.
4. Right to Object to Processing
You can object to your data being used for marketing communications or analytical purposes. However, processing that is essential for running the service will continue.
5. Right to Data Portability
You can request a copy of your account data in a machine-readable format, which you can use with another service.
6. Request to Restrict Processing
If there is a dispute about the accuracy of your data or you withdraw consent, you can request that processing be restricted. We will review the request and make a decision.
8 Protection of Minors
21+ Age Requirement
All services of 3333 def are for individuals aged 21 or above only. We do not knowingly collect data from any minor. Age verification at the time of registration is mandatory.
If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be permanently closed. If a guardian suspects that a minor is using this platform, please notify our support team.
9 Policy Changes
How Changes Are Notified
3333 def reserves the right to update this privacy policy as needed. For any significant changes, we will notify you via your registered email or through a notification on the platform.
If you continue to use the platform after the changes, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.
You can also find answers to common questions about privacy and your account in our FAQ section.
10 Contact Us
If you have any questions about this privacy policy or any requests regarding your data, please contact the 3333 def support team.
Live Chat Support
Live chat support in Bengali and English is available 24 hours a day, 7 days a week. Any privacy-related requests can be submitted instantly.
Email Contact
For detailed privacy-related requests or complaints, please contact us by email. Our team is ready to assist in Bengali and English.